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Business Intelligence

Dashboards and reporting that leaders actually open — designed backward from the decisions they exist to support, with the evidence behind every number documented.

A dashboard is a tool for deciding, not a wall of charts

Plenty of organizations have reporting. Fewer have reporting anyone trusts, and fewer still have reporting that changes what gets done. CSG builds the reporting layer that brings scattered answers into one view, then documents where each figure comes from — so when someone asks "where did this number come from?", the answer exists in writing.

What this covers

  • Power BI dashboard design and build — from data model to published report
  • Executive and board reporting — the one-screen view of organizational health
  • Data modeling and pipeline cleanup — fixing the plumbing before building on top of it
  • KPI development — measures tied to decisions, and to data that can actually track them
  • Self-serve enablement — your team maintains it after handoff, or CSG does

How it runs

Decision scoping

Which decisions is this reporting for, who makes them, and how often? Everything is designed backward from that.

Data assessment

What exists, what's trustworthy, what's missing, and what has to be cleaned before it can be built on.

Model and build

The data model first, then the visuals — built to refresh automatically rather than be rebuilt monthly.

Review and refine

You use it before it's final. Reports that don't match how people work get changed, not defended.

Handoff

Documentation, source mapping, and training so the dashboard survives without CSG in the room.

Want to see what your reporting could look like?

Bring your current dashboards, spreadsheets, or none of the above. Thirty minutes and an honest read on what's worth building first.

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